Choose Your Delivery Option

Select the method that best fits your budget and comfort level. Whether you pick it up or have it brought to your door, we support you through the whole process.

MOST COST-EFFECTIVE

Free Nearby U.S. Port Delivery

We arrange shipment to a major U.S. port near you at no additional shipping cost. Once it arrives, you can pick up the trailer yourself or hire a local transporter to grab it for you.

  • Free transit to your designated port
  • Flexible scheduling for your pickup day
  • We’ll explain exactly what to expect before arrival
Ask About Port Pickup →
MORE HANDS-OFF

Direct Delivery (Added Fee)

If you prefer less coordination, our delivery option brings your trailer directly to your home, business, or commissary kitchen. It’s the most convenient choice for buyers who want a simpler handoff experience.

  • Trailer is delivered directly to your location
  • No need to coordinate port pickup or local transport
  • We provide delivery timing updates before final handoff

How Delivery Works

A simple, 4-step roadmap. We manage the scheduling and handoffs so you can stay focused on planning your menu and trailer design.

1

Build & Final Prep

Once your custom food trailer is built, our team conducts final quality checks and prepares it for safe transport. Custom builds require a dedicated production window, which we will outline for you upon ordering.

2

Shipping

Your trailer begins its journey to the destination port. Shipping times depend on the carrier schedule and your specific location. We will share tracking updates and estimated arrival windows as soon as they are available.

3

Arrival & Release Coordination

When the trailer arrives, there are standard release steps that must be completed before it can leave the terminal if you chose port pickup. We will contact you to explain exactly what is needed so you can secure its release smoothly.

4

Final Handoff

Port Pickup: You or your hired transporter arrive at the terminal to receive the trailer.
Door Delivery: If you selected our door delivery option, the trailer is scheduled and transported directly to your final address.

Delivery Timelines (What to Expect)

Timelines can vary based on customization, carrier schedules, and destination processing. We provide milestone updates so you always know what stage your trailer is in.

Production Time

Custom builds generally take 6-8 weeks for fabrication and quality checks. Ready-stock trailers ship sooner.

Transit Range

Shipping transit times vary by your location and port destination. We provide an estimated window upon dispatch.

Port Arrival

Terminal processing and customs release times fluctuate. We notify you well before arrival so you can prepare.

Final Delivery

If opting for door delivery, the final transport leg is scheduled immediately following port release.

New to Port Pickup? Here’s the Simple Version

If you choose our free port delivery option but have never done this before, don't worry. We help you understand the process before it happens.

When the trailer nears arrival, we will notify you. Required release steps must be completed before the terminal allows pickup.

What you’ll need to plan for:

  • A capable towing vehicle or a hired local transporter
  • Scheduling a pickup window with the terminal
  • A basic visual arrival inspection before driving off

Door Delivery Explained

If you don't want to deal with the port at all, this option is for you. It is ideal for customers who want a completely hands-off experience.

Door delivery is offered at a fixed price, so you know the delivery cost in advance. We’ll coordinate the final handoff and provide timing updates so you can prepare for arrival.

What you’ll need to plan for:

  • A delivery address with enough access/space for trailer drop-off
  • Someone available to receive the trailer at the scheduled handoff time
  • A quick visual inspection at delivery (exterior, tires, lights, hitch/coupler, doors)

Documents, Tracking & Support

Practical steps to ensure a smooth, documented handoff and quality compliance.

Tracking Updates

We share tracking information once the carrier processes your food trailer shipment, allowing you to monitor its progress.

Arrival Notice & Release

You will receive an arrival notice prior to arrival. This gives you time to complete the necessary terminal release steps before scheduling your pickup or delivery.

Recommended Inspection

Upon receiving the trailer, we recommend a practical visual check: inspect the exterior panels, tires, lights, hitch/coupler, and doors. Report any visible transit damage immediately.

Dedicated Support

Have questions about paperwork, scheduling, or what towing capacity you need? Our support team is available to help clarify any part of the process.

Delivery & Support FAQ

Clear answers for first-time food trailer buyers regarding shipping, pickup, and timing.

What delivery options do I have?
You have two main choices: Free delivery to a nearby U.S. port (you handle the pickup), or Door Delivery to your specific address (available for an additional quoted fee).
Is port delivery truly free?
Yes, the shipping transit to the designated U.S. port is covered. However, standard local port/terminal fees, import duties, or broker fees required to physically release the trailer are the responsibility of the buyer.
Can you deliver directly to my home or business?
Absolutely. If you prefer a hands-off approach, we can provide a custom quote to transport the trailer from the port directly to your final location.
How long does delivery usually take?
It depends on whether you ordered a custom build or ready-stock, plus the carrier's transit time to your location. Custom fabrication requires several weeks, followed by transit time. We will give you a clear estimated timeline before you finalize your order.
What happens when the trailer arrives at the port?
The terminal will require standard release paperwork to be completed. Once cleared, you (or your transporter) can schedule a window to drive in, hook up the trailer, and tow it away.
Do I need help to pick up from the port?
If you have a capable towing vehicle and are comfortable navigating a commercial port, you can do it yourself! If you are a beginner, many of our customers simply hire a local towing service or broker to handle the pickup day for them.
What costs may apply beyond shipping?
Standard import taxes, local duties, and terminal handling fees generally apply when a commercial item enters the U.S. We recommend speaking with a standard customs broker to easily estimate these standard local costs.
How will I know where my trailer is in the process?
We provide milestone updates—from the day fabrication finishes, to the day it ships, to the moment tracking becomes available.
Who do I contact if I’m unsure about the next step?
Our support team is here to help! Whether you need help understanding tracking or deciding if you want door delivery, just reach out to us and we'll guide you through it.